Refund policy

Returns & Refunds

All sales are final.
Because Cargirl Freshies are scented products, we don't accept returns or exchanges, and we can't offer refunds for change of mind or scent preference. This applies to all items, including sale items.

If something is wrong with your order
If your order arrives damaged, defective, or incorrect, email cargirlfreshies@gmail.com within 7 days of delivery with your order number and a photo of the issue. We'll reply within [2] business days and, at your choice, send a free replacement or issue a full refund, including shipping. You don't need to send the item back.

Refunds
Approved refunds go to your original payment method within [10] business days. Your bank may take additional time to post it.

Lost packages
If your tracking shows delivered but you haven't received your order, email us within [7] days and we'll help resolve it.